Frequently Asked Questions

General Questions

How do I place an order?
Is my account information secure?
How will my order be delivered?
How do I get a refund?
What if I need to replace a file?
How can I view my order history?
Is there an upgrade discount for returning customers?
Do you offer discounts for large orders?
How do I use a gift card or discount code?
How do I change the email associated with my account?
Is there a downloadable demo version of the game?
Can I play DMB on my Mac computer, Chromebook, iPad or other tablet?
What are the system requirements?
What if I need help with a product I purchased from you?


Technical Questions

How do I download my files?
How do I install the version 12 game?
How do I install a single season or greatest teams/players database?
How do I copy my databases from a previous version?
The game is installed. Now what?
Am I able to use my old season databases with a new version?
What park images are available? Will you be doing park images for old-time stadiums?
Where can I find more answers?